1. Extremely delicate fabric. Please store and preserve it with only soft clothing surrounded.

2. This product is entirely/partly handmade, rare occurrences of snagging, pilling and loss of fur are possible. Please avoid any friction on the product.

3. For any distressed surface, stretch it gently from the corners of the fabric part and knead the distressed part to adjust the loose thread back in position.

Once your order has been placed, it takes a few days to process before being shipped with express (DHL or SF). Shipment typically takes around 7 business days to be delivered.

If you are located outside China, please note that additional customs fees might apply.

Due to the intimate nature of our garment, we do not accept returns on any order.

If there is any breakage in the bead strands or other problems with the new garment, we could repair or replace it for you.

If you have any questions, email us to sales@ruiofficial.me, or DM our official Instagram account @ruiofficial.me. We will get back to you as soon as possible.